Last updated: March 20, 2026. This policy explains how ESCO processes inquiry data submitted through escoequipment.com.
When you submit the feedback form we collect name, work email, phone, company, country, inquiry type, and message content needed to quote wear parts.
Data is used to respond to parts inquiries, improve pin-pattern matching, and maintain service records for contracted fleets.
Inquiry records are retained only as long as needed for quotation follow-up and applicable commercial retention rules.
We do not sell personal data. Regional distributors may receive inquiry details when fulfillment requires a local warehouse.
Contact [email protected] to request access, correction, or deletion of inquiry data where applicable law allows.